TRANSCRIPT
Questions 41-43 refer to the following conversation
M: Have you heard the news, Anita? The board wants us to have the financial report ready by Thursday instead of Friday.
W: Are you serious? But I can’t even begin working on it until Tuesday. I have too much to do.
M: I know. That’s why I think we should both come in this weekend to get started.
W: You’re right. I’m visiting my parents on Sunday, but I’m free Saturday.
Questions 44-46 refer to the following conversation
W: Hello. I’d like to reserve a room for the nights of March 6th and 7th.
M: That’s our low season, so you have a few different accommodation options to choose from. Our single rooms are $85 a night, doubles are $105, ocean-view doubles are $145, and our ocean-view suites are $190.
W: I’ll just be in town for business, 46so your cheapest room will be fine.
Questions 47-49 refer to the following conversation
M: Sandy, I heard from Kevin that you’re leaving the company. Is that true?
W: I’m afraid so, Tom. After I was turned down for a raise last month, I started applying for other jobs. Tilton & Sons phoned me this morning. They want me as their new marketing director.
M: Didn’t Franklin use to work for them?
W: Yes. In fact, he recommended me for the job. I think it’ll be a good move for me.
Questions 50-52 refer to the following conversation
W: Wintervale Office Supplies, how can I help you?
M: I need to place an urgent order. 35 packs of 8-by-11 printer paper, 85 clip-on nametags, and 22 cartridges of black printer ink. And I need all of that no later than next Wednesday.
W: Okay, we have all those items in stock, so they’ll ship tomorrow. However, we’ll need to deliver them express for arrival on Wednesday, which costs $42 instead of the standard $20. Is that okay?
M: That’s fine. Thanks for your help.
Questions 53-55 refer to the following conversation
W: Richard, tonight is my soccer team’s weekly Wednesday night game. You said you wanted to start exercising more, so why don’t you come play with us?
M: That sounds great, but I’m not feeling very well today. I think I have a cold.
W: Oh, I’m sorry. Well, if you feel better by this weekend, we have a game Saturday at 1:30 and another one on Sunday at noon. You’re welcome to join us then.
M: Thanks. I’ll be out of town this weekend, but I promise I’ll play with your team next Wednesday.
Questions 56-58 refer to the following conversation
M: This is Carl Miller from Hamilton Bank & Loan. There seems to be a problem with your company’s loan application that was filed yesterday.
W: Really? What’s the matter with it?
M: The account number on the form is unclear. I need that number in order to process your application.
W: Oh, I’m sorry. Our fax machine is very old, and sometimes it causes the ink on the paper to run. Give me five minutes and I’ll resend the form to you.
Questions 59-61 refer to the following conversation
W: Finally, today is session number 10 of the corporate training program. I can’t wait to be done.
M: Well, it’s not the end for me. I still have to make up sessions 7 and 8. I missed those while I was away on vacation in Peru last month.
W: Right, I forgot. But at least the makeup sessions aren’t as long as the regular Ones. I missed session 1 back in January because I was at an engineering conference in Washington. When I took the makeup, it was an hour shorter than the original session.
Questions 62-64 refer to the following conversation
M: Hi. Thanks for calling Javier’s. Is this an order for pickup or delivery?
W: Delivery, please. I’d like two large pizzas, one with pepperoni and the other with onions and mushrooms. I’ll also need one medium with cheese only.
W: Okay. The larges are $15 each, the medium is $11, and our delivery fee is $3. That makes your total $44.
W: Thanks, and please let the driver know I’ll be paying by credit card.
Questions 65-67 refer to the following conversation
W: Mark, guess what? I won first prize in that photography
...
Questions 68-70 refer to the following conversation
W: Hello? Is this Hometown Hardware Supplies? We placed an order for 500 drill bits on September 2nd. It’s now the 14th, and our order still hasn’t arrived.
M: Yes, I see your company’s order in my records. It was shipped on September 10th and should arrive by the 18th.
W: That’s unacceptable. When I placed the order, the salesperson said it would be delivered within 5 business days.
M: I’m sorry for the inconvenience. The salesperson you spoke to must have forgotten to process the order right away. I’ll put a credit on your account in the amount of the shipping cost, so you’ll receive a discount the next time you order.
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CORRECT ANSWERS
41.A -42.C -43.B -44.B -45.C -46.D -47.C -48.A -49.B -50.D -51.D -52.B -53.D -54.D -55.A -56.C -57.C -58.D -59.B -60.B -61.C -62.B -63.D -64.C -65.B -66.D -67.B -68.B -69.C -70.B
