Anna: (On the phone) Yes, we have plenty in stock. They're £4 per unit… They
are good quality ones…
Narrator: The company in France that Anna called earlier has called her back. Let's
hope they're making an order.
Anna: …laser technology isn't cheap… hmm, I see… Well, thanks for calling back.
Bye.
Paul: Everything OK Anna?
Anna: Not really. One of the companies I cold called has rung back…
Paul: Good, good…
Anna: …but they don't want to place an order. They say we're too expensive.
Paul: So you let them go? Didn't you negotiate with them?
Anna: Oh, was I meant to? I wasn't sure what to say.
Tom: Having trouble Anna? Don't worry, I'm sure that I can help. Negotiating is
my thing!
Narrator: "Negotiating is my thing"! What is he like? Mind you, he has won a Pear
Salesman of the Year award so he must be doing something right.
Anna: Are you sure Tom? Don't you want to negotiate your own deals?
Tom: I owe you one Anna after you saved my bacon with Mr Socrates the other
night. And besides you and me…
Paul: Come on you two. Get a move on. Europe is waiting for us! Custard cream
anyone?
Tom: No thanks. Right. Now you need to call that French company back and ask
them what kind of price they are willing to pay.
Anna: And then say that's fine?
Tom: No! Negotiate. Say "I don't think we can go that low".
Anna: "I don't think we can go that low".
Tom: If they want a bigger discount, tell them they will have to buy more stock.
