In the 2nd video of the series, we explore the requirements of Questions 6-7, RESPOND TO A WRITTEN REQUEST. We discuss the importance of following EMAIL ETIQUETTE, including understanding the ORGANIZATION and necessity for POLITENESS LANGUAGE in the request itself. (NOTE: There is a mistake in the sample response on the screen. I have included the corrected text below.)
SAMPLE RESPONSE:
Hello!
Thanks so much for the email. I really appreciate the hospitality. I would like to ask a couple of questions about Dale City:
Do I need to pay city taxes directly or will they be taken out of my escrow? When is the first payment due?
Will I be able to turn on my utilities before I move in? Will you be able to help us or should I contact the utility companies directly?
Thanks again for your time. I'm really excited about moving to Dale City.
Take care,
Jon Reynolds
The TOEIC Speaking and Writing Handbook: http://www.ets.org/Media/Tests/TOEIC/...
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